Terms of service

Terms & Conditions

Last updated: 04 October 2025

Welcome to Terraloop (referred to as "we", "us", or "our"). These Terms & Conditions ("Terms") govern your access to and use of our website https://terraloop.shop ("Website"), including all purchases and services offered through it.
By accessing, browsing, or purchasing from our Website, you agree to be bound by these Terms. If you do not agree, please do not use our Website.

1. Use of Our Website

  • You must be at least 18 years old or access the Website under the supervision of a parent or legal guardian.

  • You agree to use the Website only for lawful purposes and in accordance with these Terms.

  • We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

2. Products and Orders

  • All products listed on our Website are subject to availability. We reserve the right to discontinue or modify any product at any time.

  • Prices displayed are inΒ INRΒ and may change without prior notice.

  • By placing an order, you confirm that the information you provide is true, accurate, and complete.

  • Once an order is placed, you will receive an order confirmation email. This does not signify our acceptance of your order. We reserve the right to refuse or cancel any order due to product availability, pricing errors, or suspected fraudulent activity.

3. Payments

  • We accept payments via secure third-party payment gateways.

  • By submitting payment information, you represent and warrant that you are authorized to use the chosen payment method.

  • All transactions are encrypted and processed securely. We do not store or have access to your payment card details.

4. Shipping & Delivery

  • We ship orders to the addresses provided during checkout. Please ensure the information is accurate.

  • Delivery times are estimates and may vary due to factors beyond our control.

  • We are not responsible for delays caused by courier services, customs, or force majeure events.

5. Returns, Exchanges & Refunds

  • We accept exchanges/returns only if requested within [48 hours] of delivery, subject to our Return & Refund PolicyΒ 

  • Items must be unused, unwashed, and in their original packaging with tags intact.

  • Shipping costs for returns are the customer’s responsibility unless the product is defective or incorrect.

  • Refunds will be processed to the original payment method within [7 business days] after the returned product is received and inspected.

6. Intellectual Property

  • All content on this Website, including text, graphics, logos, images, and product designs, is the property of Terraloop or its licensors and protected by copyright, trademark, and other intellectual property laws.

  • You may not reproduce, distribute, modify, or exploit any content without our prior written permission.

7. User Accounts

  • If you create an account, you are responsible for maintaining the confidentiality of your account information and password.

  • You agree to notify us immediately of any unauthorized use of your account.

8. Limitation of Liability

  • To the maximum extent permitted by law, Terraloop shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of or inability to use the Website or products.

  • Our total liability for any claim related to your use of the Website or products shall not exceed the amount paid by you for the product in question.

9. Indemnification

You agree to indemnify, defend, and hold harmless Terraloop, its affiliates, directors, employees, and agents from and against any claims, damages, liabilities, costs, or expenses arising from your use of the Website, violation of these Terms, or infringement of any rights of a third party.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these websites. Accessing them is at your own risk.

11. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with the updated date. Your continued use of the Website following the posting of changes constitutes acceptance of those changes.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these Terms, the use of our Website, or our products shall be subject to the exclusive jurisdiction of the courts in Karur, Tamil Nadu, India.

13. Contact Us

For any questions or concerns about these Terms, you can contact us at:

Terraloop
πŸ“§ Email: terraloop@shobikaaimpex.com

🌐 Website: https://terraloop.shop

Terraloop is a brand owned and operated by Shobikaa Impex Private Limited, registered in India.