Net Quantity: 1 N
Country of Origin: India
Manufactured & Marketed by: Shobikaa Impex Private Limited, (Karur, Tamil Nadu)
Customer Care: terraloop@shobikaaimpex.com | +91-9677178931


Disclaimer:
• Images are created using digital/AI rendering for representation. Actual product appearance may slightly differ.
• Actual product colour may vary slightly due to lighting and screen display differences. Such variations are normal and not considered a defect.
• Minor variations between manufacturing batches in colour, print alignment, or fabric texture are normal and not considered defects.
• Follow wash-care instructions carefully. We are not responsible for damage caused due to improper washing or handling.
• Product availability may change due to high order volume. If unavailable, a refund will be issued.
• In case of pricing errors or technical issues, we reserve the right to cancel the order and issue a full refund.
• Delivery timelines are estimated and may vary due to courier delays or unforeseen circumstances.

Shipping Policy

Order Processing Time

• All orders are processed within 4–5 business days (excluding weekends and holidays).
  
• Once your order is shipped, you will receive a confirmation email with tracking details.
  

Shipping Time & Charges

• Standard Delivery (India): 3–7 business days.
  
• Express Delivery (Selected Locations): 1–3 business days.
  
• Shipping charges (if applicable) will be displayed at checkout before payment.
  

Delays

• While we strive to deliver on time, delays may occur due to unforeseen circumstances (e.g., courier delays, weather, festivals).
  
• We are not liable for delays once the product has been handed over to the courier.
  

Return & Exchange Policy

❗ Important Note

We do not accept returns or exchanges for reasons unrelated to product quality, including change of mind or ordering errors.

Returns are only accepted for items that are damaged, defective, or incorrectly delivered.

Eligibility

• Return request must be raised within 48 hours of delivery.
  
• Items must be unused, unworn, and in their original packaging with all tags intact.
  
• Certain items (e.g., custom/personalized products, clearance sale items) are non-returnable for hygiene/safety reasons.

• Photos/videos of the damaged or incorrect item must be emailed to: terraloop@shobikaaimpex.com
  

Return Procedure (Only for Damaged/Wrong Product)

1. Email us at terraloop@shobikaaimpex.com within 48 hours of delivery.
   
2. Provide order number + photos/videos of the issue.
   
3. Once approved, we will arrange pickup (if serviceable) or ask you to self-ship.
   

After quality check, we will process a replacement or refund.

Refunds (Only for Approved Cases)

• Approved refunds are credited to the original payment method within 7–10 business days.
  

Shipping charges are non-refundable.

Exchanges

• Exchanges are subject to product availability. If unavailable, a refund will be issued instead.
  

Damaged or Wrong Product

• If you receive a damaged or incorrect item, please notify us within 48 hours of delivery with photos, and we’ll replace or refund at no extra cost.